Privacy policy
Last updated: November 2026
Wide (Cross Systems SA), digital agency of the Talan group, is committed to conducting its business in accordance with applicable data protection law and the highest standards of ethical conduct. As a Switzerland-based company that may also process the data of European residents, Wide applies the Swiss Federal Act on Data Protection (FADP / revFADP) as well as, where applicable, the General Data Protection Regulation (EU) 2016/679 (GDPR).
1. Definitions
- “Candidate”: any person who has submitted an application or been contacted by Wide or the Talan group regarding a job offer.
- “Personal data”: any information relating to an identified or identifiable natural person, directly or indirectly.
- “Employee”: any person recruited by Wide or an entity of the Talan group, regardless of status.
- “Talan Group”: Talan Corporate, its subsidiaries and affiliated companies, of which Wide is a part.
- “Data controller”: the natural or legal person who determines the purposes and means of the processing of data.
- “Data processor”: the natural or legal person who processes personal data on behalf of the data controller.
- “Processing”: any operation performed on personal data (collection, recording, storage, consultation, use, transmission, erasure, etc.).
2. Who is the data controller?
Unless otherwise specified in your contract, the data controller is Wide (Cross Systems SA), a public limited company (société anonyme) registered in the commercial register of the canton of Geneva (UID CHE-106.025.074), whose registered office is located at Esplanade de Pont-Rouge 9, 1212 Lancy (Geneva), Switzerland, with a second office at Place Saint-François 5, 1003 Lausanne, Switzerland.
Phone: +41 22 721 02 00
As a member of the Talan group, Wide relies on the group's Data Protection Officer (DPO), who defines the procedures to be followed and ensures the compliance of internal practices. For any question, you can contact the DPO at: [email protected]
3. What data do we collect?
We are committed to collecting and processing your personal data lawfully, fairly and transparently, limiting ourselves to what is necessary for the purposes pursued. The data we may collect includes in particular:
- Identification data: name, surname, address, phone number, e-mail address.
- Professional data: role, company, status as a client, supplier or service provider of Wide.
- Application data: CV, cover letter, experience, skills, information provided during an interview, if you apply to Wide or the Talan group.
- Browsing data: IP address, connection data and cookies placed while you visit the Site.
- Employee data: in the context of human resources management (employment contract, payroll, training, etc.).
4. Why do we process your data?
Clients, prospects and suppliers
Your data is processed to allow you to benefit from our services, to perform our contracts, to respond to your contact requests and, with your consent, to send you commercial communications from which you can unsubscribe at any time.
Candidates
Your data is processed for the management of your application and the assessment of your profile during the recruitment process.
Employees
Your data is processed for the management of the employment relationship, payroll and benefits administration, compliance with our legal obligations and the security of our systems and premises.
5. How long do we keep your data?
We keep your data only for as long as necessary for the purposes pursued, or as required by law.
- Applications: up to 2 years after your last contact with Wide, unless you object.
- Contact form: for the time necessary to process your request.
- Employee file: until the end of the employment contract, with some data potentially archived for longer where required by law or for the defence of legal rights.
- Cookies: in accordance with the durations indicated in our cookie management banner.
6. What are your rights and how can you exercise them?
In accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR, you have the following rights over your personal data:
- Right of access to your data and to information about its processing.
- Right to rectification of inaccurate data concerning you.
- Right to erasure of your data, in the cases provided for by law.
- Right to restriction of processing.
- Right to data portability in a structured, commonly used format.
- Right to object, in particular for direct marketing purposes.
- Right to define directives regarding the fate of your data after your death.
To exercise these rights, contact us at [email protected] or the Talan group's DPO at [email protected]. Proof of identity may be requested. We respond within one month, which may be extended by two months depending on the complexity of the request. You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC), or the competent supervisory authority if you reside in the European Union.
7. Who can access your data?
Only authorised persons within Wide and the Talan group, as well as our trusted service providers (hosting, e-mail delivery, audience measurement and marketing tools: Google, LinkedIn, Meta, HubSpot), have access to your data, strictly to the extent necessary to perform their mission. We contractually require these providers to offer confidentiality and security guarantees equivalent to our own.
8. Where is your data stored?
Your data is stored in Switzerland and/or the European Economic Area, unless otherwise specified in your contract. Any transfer of data outside these areas is only carried out in compliance with the safeguards required by law (countries recognised as adequate, standard contractual clauses, etc.).
9. How do we protect your data?
Wide implements appropriate technical and organisational measures (restricted access, authentication, backups, firewalls, encryption) to preserve the security and confidentiality of your data and prevent any unauthorised access.
10. Cookies
The Site uses cookies strictly necessary for it to work (contact form anti-spam protection) and, only with your prior consent, two categories of cookies placed through Google Tag Manager: performance cookies (Google Analytics), to understand how the Site is used and improve it, and marketing cookies (LinkedIn Insight Tag, Meta pixel, HubSpot), to measure the effectiveness of our campaigns and show you relevant content on other sites and networks. Google Tag Manager is loaded as soon as you arrive on the Site, in Google's advanced consent mode: until you give your consent, none of these cookies is placed, no marketing tool is activated, and Google Analytics only receives anonymous technical signals, without cookies or identifiers. A consent banner is shown on your first visit; you can accept or refuse each category, and change your choice at any time via the “Cookie preferences” link in the footer.
Cookies placed
| Cookie | Provider | Purpose | Category | Duration |
|---|---|---|---|---|
| _GRECAPTCHA | Google reCAPTCHA | Contact form anti-spam protection | Necessary | 6 months |
| _ga, _ga_* | Google Analytics (GA4) | Distinguishing visitors for analytics | Performance (with consent) | 13 months |
| bcookie, lidc, li_sugr, UserMatchHistory, AnalyticsSyncHistory | LinkedIn (Insight Tag) | Conversion tracking and ad targeting on LinkedIn | Marketing (with consent) | 1 day to 1 year |
| _fbp, fr | Meta (pixel) | Conversion tracking and ad targeting on Facebook and Instagram | Marketing (with consent) | 3 months |
| __hstc, hubspotutk, __hssc, __hssrc | HubSpot | Visit and form tracking for marketing automation | Marketing (with consent) | Session to 6 months |
11. Links to third-party sites and social media
The Site may contain links to social media platforms over which Wide has no control. We encourage you to review the privacy policies of these platforms to understand how your data is processed there.