The digital agency of the Talan group
Contact us

wide.

Digital that marks minds

Contact us

End-to-end digital expertise

From advisory to run, from data to experience - across your entire digital chain.

Digital experienceE-commerceMobileBusiness digitalisationAI Migration & modernisationDesign systemBrand strategy & creationDigital marketingData & AIApplication maintenance and takeover

Expertise by industry

We speak the language of your industry and its constraints.

Banking, finance & insurancePublic sectorLuxury & watchmakingRetailChemicals & pharmaHealthcareIndustryTransport & mobility

Public sector

Digital public services, accessible to all and compliant by design

E-government, dematerialization of procedures, accessibility, data sovereignty: Swiss communities and administrations must offer simple and inclusive online services, while complying with FADP and eCH standards.

Wide × TALAN combines citizen experience and IS integration for public platforms serving everyone.

See our workLet's discuss your project

Serve the citizen, leaving no one behind

Citizens expect public services as smooth as private ones; administrations must deal with heterogeneous IS, accessibility, sovereignty and transparency requirements, and constrained budgets. Digitalizing public service means simplifying the citizen's life while guaranteeing equity, compliance and cost control.

  • Virtual counter, online forms, electronic signature: procedures accessible 24/7, from submission to tracking.

  • WCAG compliance and eCH standards: services truly usable by everyone, on any device.

  • FADP, local hosting, control of data transfers and privacy by design architecture.

  • Simple journeys, clear language and support for audiences distant from digital, without breaking from in-person service.

  • Sites and portals natively FR/DE/IT/EN, adapted to federal, cantonal and municipal realities.

Three levers, one integrated offering

From citizen portal to service app, from data to AI: IS-ready platforms, designed for public service constraints.

01

Mobile application

Business application

Public service app, agent app, proximity app: an accessible experience, integrated with your public IS.

Do you have specific needs for electronic identity, citizen alerts or local services without network coverage, that no generic app covers properly? We design mobile applications tailored to your public-service use cases: electronic identity and authentication, targeted notifications, offline mode for the field, robust integration with your identity and geolocation systems. A cross-platform framework covers iOS and Android without doubling development costs.

  • Electronic identity
  • Citizen alerts
  • Offline mode
  • Controlled TCO
See the solution
02

Digital experience

Digital platform

Citizen portal, virtual counter, employee intranet: a digital experience platform accessible by design and multilingual.

Want to redesign a citizen portal or virtual counter connected to your business reference systems, without compromising on WCAG accessibility and eCH standards? Depending on your existing foundation and governance constraints, we choose between an open-source digital experience platform, sovereign and cost-controlled, an enterprise Java solution, built for deep IS integration, or a composable architecture to deliver consistent citizen information across every channel, portal, app, in-office kiosks. You get an accessible platform, multi-site from a single editorial interface, natively multilingual.

  • Virtual counter
  • WCAG & eCH accessibility
  • Multi-site
  • Composable architecture
See the solution
03

Data & AI

Process

AI at the service of citizens, under human control, to better orient and serve.

Want to build AI directly into your public platforms, without making it a separate project? Or use data and AI to develop new services, or quickly migrate legacy solutions? Conversational assistant on portal and app, semantic search in public content, OCR and processing of administrative documents, analytics of online procedure usage: we embed AI where it creates value, at the heart of your existing platforms.

  • Citizen assistant
  • Semantic search
  • Administrative document OCR
  • Usage analytics
See the solution
  • Local authority
  • IT & communication
  • French-speaking Switzerland

We would like to thank the Wide teams for their availability and sound advice since the redesign of fr.ch. Their support and ability to integrate the requested changes as part of the maintenance are greatly appreciated. The speed and quality of execution of the Drupal services meet our expectations. We recommend them!

État de Fribourg

Client since the fr.ch redesign

Our case studies

See all our references

A dual expertise serving the public interest

TALAN brings IS expertise, integration and security; Wide brings UX/UI excellence, co-design and a culture of agile delivery. Together, a French-speaking Switzerland partner able to address the citizen experience and IS integration in an integrated, accessible and sovereign offering.

01

Swiss compliance

Knowledge of Swiss regulatory constraints (FADP, eCH standards).

02

Data sovereignty

Data hosted in Switzerland, sovereignty guaranteed.

03

Accessibility & inclusion

WCAG accessibility and digital inclusion built in from the framing stage.

04

Local proximity

Local teams, responsiveness and close relationships.

05

Privacy by design

Privacy-by-design architecture built in from the design stage.

Let's talk
about your project

A project, an idea, an RFP for your Public sector project? Our team replies within 48h.

Contact us

Switzerland

Open
Geneva Esplanade de Pont-Rouge 9
1212 Lancy
Lausanne Place Saint-François 5
1003 Lausanne
+41 22 721 02 00

France

Open
Paris 91-95 rue Carnot
92300 Levallois-Perret
Lyon 131 Bd de Stalingrad
69100 Villeurbanne
+33 1 74 18 79 79

Spain

Open
Barcelona Carrer d'Aragó, 383, 10ma
08013 Barcelona